Cancellation and Refund Policy

 

Body Sculpting Clinics has a strict no refund policy on purchases if you change your mind whether these programs are paid in full or, in the event that your circumstances change, or if you choose to discontinue treatments.

Cancellations and Refunds

  • Treatments/services cannot be transferred to other individuals or clinics.
  • For any cancellation notice we require a minimum of 48 hours notice.
  • If you, no show, reschedule or cancel within 48 hours of your appointment, we reserve the right to charge a cancellation fee of 50% of the treatment cost.
  • If this is a prepaid treatments, you will be forfeiting this treatment.
  • Refunds will be provided where required under the Australian Consumer Law.
  • Deposits paid for consultations are non-refundable.

Pre-paid Treatments

  • If you pre-pay for treatments you will save an amount according to the pre-payment schedule. There is no refund on pre-pays and they are not transferable to other individuals, treatment areas or clinics.
  • Pre-pays have a 12 month expiry date (less than 10 treatments) or an 18 month expiry date (10 or more treatments).
  • The 48 hours’ notice period is required for any pre-paid appointment cancellations. If you cancel a pre-paid appointment within 48 hours, or do not attend the appointment, your treatment will be forfeited.
  • We don’t refund for change of mind.
  • We offer complimentary consultations in order to provide you with the information regarding our treatments and products, while all due care and skill is exercised in treating our clients ultimately it is your responsibility to determine if the product or treatment is right for you.
  • It is important that you provide Body Sculpting Clinics with all the information requested in completing your consent forms or advising us of any factors that may affect your treatments.
  • Please note you also need to have realistic expectations of the results of treatments.
  • We encourage you to work with our therapist or health professional on what you can achieve with your treatment.
  • You agree to these terms by purchasing pre-paid treatments.

Cosmetic Injectables

  • Please note a strict cancellation policy applies on all our cosmetic injectables treatments.
  • Non surgical butt lift and cellulite treatments, a strict 72 hour cancellation policy for these appointments applies. If you cancel, reschedule or do not attend the appointment within 72 hours, your treatment will be immediately forfeited. This is because the product is reconstituted and specially formulated for the patient 72 hours prior to treatment and there are no exceptions.
  • $50 deposit is required for all cosmetic injectables consultations prior to the appointment being confirmed, this is redeemable on purchase or if you attend the consultation and decide to not go ahead with the procedure we will refund you the $50.  If you no show to your appointment or reschedule within 48 hours your $50 deposit will be forfeited.
  • You agree to these terms by purchasing pre-paid treatments.